What are the benefits
The benefits of broadband are many and varied. A few common ones are given below.
Increased Sales
The adoption of online sales channels provides a very effective means of selling product. Almost all companies that sell products and services though The Internet report significant increase in sales.
Cost Saving
Companies recognise that business done through The Internet costs less to perform. This is both in the core business but in many of the non-core business activities such as adherence to government requirements. One of the biggest areas of savings is through Internet Telephony services.
Improved Services
Companies recognise the improved and new services that they could offer to customers.
Employee Benefits
ICT empowers employees to make new decisions and better decisions as ICT and The Internet not only provides access to more data but permits it to be analysed and presented in more informative ways.
Accessibility
Many small businesses find that the accessibility gained from freeing up the telephone line is vital.
Forced to
Companies, especially retailers, recognise that to have broadband is now essential in order to communicate with suppliers. Some companies are even contractually required to use broadband. In addition, major organisations such as Derbyshire County Council have active programs that will force all their suppliers to communicate and trade with them electronically; broadband is an essential element of the systems that will be required.