DDEP ICT Advice Line

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Derby and Derbyshire Economic Partnership
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Marketing

Many businesses these days have a website to take advantage of the opportunities that e-commerce can offer. A website gives you a presence on the internet that can reap significant benefits:

Providing an effective marketing tool that can increase your sales. Not only is it less expensive than traditional marketing methods such as newspaper, radio or television advertising, it reaches a far wider audience, expanding your geographical coverage. This is highly desirable, especially in regional Derbyshire, where the market for a product may be small if it can only be sold to the local community. A website overcomes the barrier of distance so often experienced by small business in country areas.
Increasing your trading hours as it is available 24 hours a day, seven days a week. This makes it easier for customers to access your goods and services or simply find out more about you, whether they live locally or on the other side of the world. Enabling you to provide a better service to your customers.

Your website might offer time-saving services such as on-line quotes or bookings. You might provide an on-line catalogue and facilities to purchase goods. You will almost certainly provide information about your business and its products or services and you may solicit feedback from your customers. All of these services are accessible by your customers at a time convenient to them. Not only does this benefit your customers, it will also save you money as fewer staff will be required to answer customer queries.
To be effective a website must be kept up to date with the latest prices, products and information. Broadband's high speed makes the task of maintaining even a small website much faster and more efficient, saving your business valuable time and money.